General Terms and Conditions
Please read these Terms and Conditions carefully as these conditions incorporate the basis on which bookings for Lush Garden Resort is accepted.
By using this site, you agree to be bound by these Terms and Conditions.
We may revise these Terms and Conditions from time to time. The revised terms will take effect when they are posted. Your use of some parts or features of the site may be governed by additional Terms and Conditions. Where this is the case you will be notified accordingly of those additional Terms and Conditions.
The resort reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.
On request. Please contact the front office. Additional fees may apply.
A valid credit card is required at booking time. The credit card used at the time of booking must be presented by the guest together with positive identification upon check-in at the resort. An imprint or swipe of the card will be taken upon check-in.
Upon departure from the resort, all fees for services rendered shall be payable by the guest and where necessary the credit card will be debited by the property for the fees.
The resort shall debit the credit card for all cancellations, no shows or for any damages caused by the guest to the property howsoever arising.
This transaction constitutes an electronic transaction and a binding agreement in terms of which the guest authorises the resort to debit the credit card as stated above and the guest’s written signature shall not be required for authorisation purposes.
A deposit may be required.
All reservations are subject to a Cancellation Policy. Failure to check in on the reserved arrival date will incur a penalty charge as detailed in the Cancellation Policy. We reserve the right to cancel or modify reservations under the circumstances where it appears that a customer has provided an invalid credit card, engaged in fraudulent or inappropriate activity, or the reservation contains or resulted from a mistake or error. In addition, we also reserve the right to cancel or amend bookings if they do not adhere to our Terms and Conditions. If a guest chooses to shorten his/her stay or check out early, a penalty charge will apply, as detailed in the Cancellation Policy associated with booking. In the cases of the aforementioned booking cancellations, Lush Garden Resort has no obligation to guarantee new available bookings or best rates. A new booking at the best available rate will need to be made by the guest at the time of the new reservation.
The guest will be fully responsible for any banking fees and/or costs required to complete the bank fund transaction(s). The guest will be responsible for any cancellation or no show penalties that might be incurred and hereby acknowledge that booking and personal contact information provided is correct for the resort’s validation purposes.
As a condition of use of this website, the guest warrants to Lush Garden Resort that the guest will not use this website for any purpose that is unlawful or prohibited by these terms, conditions and notices. Although Lush Garden Resort may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards and the like on this website, Lush Garden Resort is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Lush Garden Resort will fully cooperate with any law enforcement authorities or court order requesting or directing it to disclose the identity of anyone posting any such information or materials.
Limitation of Liability
Notwithstanding anything contained in these Terms and Conditions to the contrary, Lush Garden Resort shall not be responsible for indirect damage, damage arising from consequential damage or special circumstances, including but not limited to loss of revenue, loss of profit, loss of use, loss of opportunity, arisen out of the performance or non-performance of obligations under these Terms and Conditions.